CKnow Privacy/Spam Statement

Simple Statement

In simple terms, Computer Knowledge collects and stores some information about you. Information collected on feedback and comment forms on this site is used for data entry and correspondence with you regarding the feedback. Once that correspondence is complete, the data is not further used although it may continue to reside in a database or saved outgoing E-mails.

That’s it. Computer Knowledge never spams and never sends out E-mail except in response to feedback.

No Spam

OK, that’s the simple form; now…

The Fine Print

This privacy statement covers the site (Computer Knowledge or CKnow).

If you have questions or concerns regarding this statement, you should contact Computer Knowledge using one of the contact methods described at the bottom of this page.

Information Collection

Computer Knowledge is the sole owner of the information collected on Computer Knowledge. Computer Knowledge collects information from our users at several different points on our Web site:

  • Web Forms
    The Computer Knowledge site has Web forms for submitting feedback to Computer Knowledge. These forms ask for your name and E-mail address. If this information is not correctly provided then you can receive no personal feedback to whatever you submit and if there are questions about the submittal they cannot be asked and therefore the feedback may be ignored.
  • Comment Forms
    The Computer Knowledge site may allow moderated comments for submitting feedback and addition information to Computer Knowledge. These forms ask for your name and E-mail address. This information, once entered, will reside in the CMS database however it is never shown in public and not used by Computer Knowledge except to possibly respond if necessary. Comments without valid data will carry less weight than comments with valid data.
  • Cookies, Log Files, Clear GIFs and Third Parties
    Computer Knowledge uses Cookies, Log Files, and Third Parties for various purposes. In general terms, cookies are used to control the appearance of advertising; log files are used to obtain general site use information; third parties are used to feed advertising. These third parties may, in turn, use cookies and clear GIFs for tracking purposes of their own.

Information Use

In general, Computer Knowledge uses personal information for one purpose only: providing feedback to feedback offered. Computer Knowledge offers or compiles no mailing lists and maintains no lists of personal information. Once discussion of a particular feedback item is complete, the name and E-mail address of the person to which correspondence was directed is only available in saved mail archives.


A cookie is a piece of data stored on the user’s computer tied to information about the user. Use of a cookie by Computer Knowledge is in no way linked to any personally identifiable information while on the Computer Knowledge site.

There are two types of cookies: session and persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. The session cookie tells the software controlling the Computer Knowledge Website your temporary identification so the software can track your use of the site and therefore keep track of pages you have read on the site. This allows the software to present certain information as a convenience to you as well as assisting in other site administrative tasks.

Some of the Computer Knowledge business partners use cookies on the Computer Knowledge site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising. This privacy statement covers the use of cookies by Computer Knowledge only and does not cover the use of cookies by any advertisers or affiliates.

Third Party Advertising

The ads appearing on the Computer Knowledge Web site are delivered to users by our advertising partners. Information about users’ visits to the Computer Knowledge site, such as the number of times users have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users on the Computer Knowledge site. For more information about how advertising partners collect and use this information please see their privacy statement:

Third party advertisers generally use clear GIFs (also known as Web bugs and Web beacons) to track your progress through a Website. These GIFs, once served, can be used to track number of visits to pages and other aggregate data in a manner similar to cookies. No individual data is associated with these clear GIFs.

Clear GIFs can “work with” existing cookies on a computer if they are both from the same advertising company. That means, for example, that if a person visited “”, which uses an advertising company’s clear GIF, the advertising company would match the clear GIF’s identifier and the advertising company’s cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company. To learn more about our advertising company’s use of clear gifs, please go to the site above.


Affiliates are companies that sell products Computer Knowledge feels might be useful to Computer Knowledge customers. Computer Knowledge trades advertising space to these companies in return for a negotiated percentage of the purchase price for any products you purchase from the affiliate. Links to affiliates from the Computer Knowledge site direct you to the company’s site or to a retailer the company deals with to sell their products. It’s important for you to realize that when you click on one of these affiliate links you are leaving the Computer Knowledge site and Computer Knowledge has no control over any privacy matters relating to those sites. Once you leave the Computer Knowledge site and arrive at an affiliate site you need to check their privacy policy to determine how they use personal information they might collect. At a minimum, affiliate sites will generally set a persistent cookie when you arrive at their site from the Computer Knowledge site.

There is no complete listing of Affiliates as they frequently change. When you leave the Computer Knowledge site please check the privacy statement for the site you arrive at. You have left the Computer Knowledge site when you do not see the Computer Knowledge graphic logo in the upper left corner of the Web page or the page is attempting to sell you something. Computer Knowledge has no materials (software or otherwise) for sale directly to consumers.

Log Files

Like most standard Web site servers Computer Knowledge uses log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from Computer Knowledge

Communications from Computer Knowledge in response to feedback will generally carry a Computer Knowledge (simondi or webmaster at cknow dot com) return address. Any mail received with a return address other than the above will most likely be a forgery. Unfortunately, the structure of the Internet’s E-mail system make such forgeries fairly easy to accomplish. (See the Joe job entry in the Computer Knowledge knowledgebase.)

Sharing Legal Disclaimer

In general terms, Computer Knowledge does not share user’s personal information with anyone.

Computer Knowledge may need to disclose personal information when required by law wherein Computer Knowledge has a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on the Computer Knowledge Web site.


The Computer Knowledge Web site contains links to other sites. Please be aware that Computer Knowledge is not responsible for the privacy practices of such other sites. Computer Knowledge encourages users to be aware when they leave the Computer Knowledge site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by Computer Knowledge.


Computer Knowledge takes every precaution to protect users’ information. When you submit sensitive information via the Computer Knowledge Web site, your information is protected both on-line and off-line. The information is not encrypted however and so is subject to interception to the same extent that all information transmitted over the Internet is subject to interception.

If you have questions about the security at the Computer Knowledge site please use the contact information below.

Correcting/Updating/Deleting/Deactivating Personal Information

The main Computer Knowledge site collects no personal information that is stored beyond the time necessary to respond to a submission or feedback. Once this action is complete the name and E-mail address are deleted.

Notification of Changes

If Computer Knowledge decides to change its privacy policy, we will post those changes to this privacy statement.

If, however, Computer Knowledge is going to use users’ personally identifiable information in a manner different from that stated at the time of collection Computer Knowledge will notify users via their recorded E-mail address and by posting to this privacy statement.

Contact Information

If you have any questions or suggestions regarding the Computer Knowledge privacy policy, please contact Computer Knowledge using the contact form on the Computer Knowledge Web site.

If you prefer contact via postal mail please use the address:
Computer Knowledge
3492 Wild Lilac Road Apt 215
Thousand Oaks, CA 91360-8485