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Computer-Telephony Integration

(C-T-I)

A system that allows a computer to accept and route incoming phone calls to people or other devices. Integrating messaging functions with company databases and controlling fax and E-mail messaging through a single programmatic interface are major functions of current CTI implementations.

More Information

Multi-Vendor Integration Protocol Site

Last Changed: Friday, January 20, 2006
Navigation: Computer Knowledge Home :: Terms :: C :: CTI